Cancellation and Refund Policy

1. 30-day free trial

All paid plans include a 30-day free trial. A card is requested at signup, but nothing is charged during the trial. If you cancel before it ends, you will not be charged at all.

2. How to cancel

You can cancel at any time:

• From the billing section of your account at app.clubevolver.com
• By writing to contact@clubevolver.com from the club administrator's email address

3. When charges happen

The first charge happens when the 30-day trial ends. After that, the subscription renews and is charged automatically at the start of each period (monthly or annual) through Stripe, our payment provider. You will receive a receipt by email for every charge.

4. Refunds

Cancellation takes effect at the end of the period already paid: you keep access until that date and no further charges are made. Periods already started are non-refundable, except as provided in this policy or by applicable law.

5. Erroneous or duplicate charges

If you detect an erroneous charge, a duplicate, or a charge after a properly completed cancellation, write to us within 30 days and we will refund it in full once verified.

6. Right of withdrawal (consumers)

If you contract as a consumer, you have 14 calendar days to withdraw from the contract. Since the free trial lasts 30 days and nothing is charged during it, cancelling within the trial is equivalent to exercising this right at no cost.

7. Contact

For anything related to cancellations or refunds:

Email: contact@clubevolver.com